Author Archives: Andrew Grimes

Seven steps to improving findability

Making information searchable has never really been the point. Instead, our goal as online publishing specialists is to make our client’s information findable! After all it isn’t really the users’ fault if they can’t find relevant results. Even if they’re not using quite the right search terms or operators, it is our job to deliver [...]

Five dangers of poor project communication

Poor communication can kill online publishing projects. Here are solutions to five common communication pitfalls which, if left unchecked, can lead to big trouble.

Focusing your online publishing business case

Generating a solid business case and maintaining it throughout a project’s life-cycle is no mean feat. Daily challenges – such as getting the most from a limited budget, operating within tight deadlines and dealing with the competing demands and priorities of multiple stakeholders – can result in goal posts moving, scope creeping and deadlines slipping. [...]

Seven attributes of effective project management

Delivering web publishing projects requires the careful coordination of a range of skill sets. There are the developers, who focus on technical challenges; the designers, information architects and QA testers, who primarily focus on addressing end-users’ needs; and of course there is the client team, whose prime focus is on business benefits. Meanwhile, the Project [...]


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